Frequently Asked Questions

Everything you need to know about the website and how to book.

1. What types of tours are available in Morocco?
  • We offer a variety of tours including city day tours, hiking adventures, desert safaris, and cultural experiences. Explore major cities like Marrakech, Fes, and Casablanca, or embark on a trek in the Atlas Mountains.
2. How do I book a tour?
  • You can book tours directly through our website. Simply choose your preferred tour, select the date, and fill in the booking form. Payment can be made online for your convenience.
3. Are the tours suitable for children?
  • Many of our tours are family-friendly. Please check the specific tour details for age recommendations and any restrictions to ensure they are suitable for your children.
What should I wear on a hiking or adventure tour?
  • We recommend wearing comfortable, breathable clothing and sturdy hiking shoes. Be sure to bring a hat, sunscreen, and plenty of water, especially in warmer months.
5. Do you provide equipment for adventure activities?
  • Yes, all necessary equipment for activities like camel trekking, quad biking, and mountain climbing is provided. Safety gear is also included for all participants.
How can I ensure my safety during adventure activities?
  • Your safety is our top priority. All our tour guides are experienced and trained in first aid. We conduct regular safety checks on all equipment and adhere to strict safety protocols.
7. Can I customize my tour?
  • Absolutely! We offer customizable tours to match your interests and schedule. Contact our customer service team to discuss your needs and we’ll tailor a tour just for you.
What is the cancellation policy?
  • Cancellations made up to 24 hours before the tour date will receive a full refund. Cancellations made less than 24 hours before the tour date are non-refundable. Special circumstances will be considered on a case-by-case basis.
Are there any cultural tips I should be aware of while touring in Morocco?
  • When visiting religious sites, dress modestly and cover shoulders and knees. It's also polite to ask for permission before taking photos of local people.
10. What are the payment options?

- We accept all major credit cards, PayPal, and bank transfers. Full payment is required at the time of booking.